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Regardless of what type of market we’re in, candidate’s or employer’s, you should always prioritize your hiring process. Extending offers quickly, remaining competitive, and maintaining contact with candidates during this time is critical. While it’s true that around 1/3 of companies surveyed expect to freeze their hiring process, that still leaves 2/3 who are not freezing. 2/3 of your competitors are still reaching out and extending offers to the most eligible candidates right now. Don’t fall behind.
Customer Management. Every employee needs to be in the customer management business now. The best leaders ensure their teams regularly connect with customers, listen to their feedback, and exercise flexibility. Customers will appreciate when companies are nimble enough to understand their changing needs and offer new ways to help. The work leaders do now to retain and strengthen customer relationships will pay dividends in the future.
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When hiring, give an edge to qualified candidates who have made it through multiple layoff rounds. They’re used to picking up the pieces after a massive layoff and are a better bet to know how to keep the operation moving smoothly. Be clear with them on company plans, and they may start imagining how to fix situations and turn things around. Identify candidates that have a track record of succeeding at things they’ve never done before. While most people can continually succeed in an upward linear fashion by building on prior experience, we are not in a linear period at the moment. The person who can repeatedly succeed in unknown situations is what some companies will need for fresh ideas and reinvention.